Internet Call Waiting /

Internet Call Manager

Press Releases

Internet Users Across North America Rest Easy - For the First Time, You Can Answer Calls While On-line!

InfoInterActive's ICM 2000 Lets Internet Users Stay On-line and Stay in Touch Affordably

NEW YORK, June 27, 2000 - It's a dilemma faced by Internet users everywhere - how to stay on-line and still receive phone calls. The solution is both easy and affordable thanks to Internet Call Manager from InfoInterActive Inc. (Nasdaq: IIAA, TSE: IIA), the leader in the rapidly growing field of Internet call waiting. And today, the solution just got a whole lot better as InfoInterActive launched Internet Call Manager 2000, the first Internet call waiting service to give Internet users throughout the United States and Canada six ways to handle incoming calls - including the ability to answer and transfer them - while they're on-line. This significant advancement is yet another first for the industry leader. In 1997, InfoInterActive introduced its patented Internet call waiting product. Since then it has handled more than 50 million calls that otherwise would not have reached their destination. "ICM 2000 is our most powerful ICM service to date," said Bill McMullin, chairman and CEO of InfoInterActive. "We've incorporated valuable customer feedback to build and deliver the most compelling Internet call waiting product on the market, and we're pleased to be the only service to offer North American consumers the ability to instantly answer and transfer calls while on-line." McMullin made his remarks at a news conference unveiling ICM 2000 today. Also at the news conference was Samuel A. Simon, chairman of the Telecommunications Research and Action Center, whose group released a consumer guide to Internet call management, explaining choices in the marketplace to help consumers choose the right product for their needs. Enabling Internet users to manage calls as they happen is one of Internet Call Manager's key benefits. "The most compelling Internet call waiting solutions now offer some real-time communications features, which allow on-line users to integrate more of their daily activities with the Internet," said Dana Thorat, senior analyst with IDC, a leading information technology research and analyst group. IDC forecasts that 21.6 million households will be subscribing to Internet call waiting services like ICM by 2003, generating $399 million in service revenue. How does ICM 2000 work? When a call comes in while a customer is on-line, ICM instantly notifies the subscriber of the call with a ringing sound and a pop-up window displaying the caller's name, number, city and state/province. With the click of a mouse, the customer can choose how to handle to the call in one of six ways. Call Management Features: Voice mail: Customers can send calls to voice mail and retrieve messages while on-line from private voice mail Web pages. Play message: Customers can play a caller one of several personally recorded messages. With ICM 2000, customers can record up to six messages for play back to callers. Ignore: A great privacy feature, ignore plays callers a ringing sound, allowing users to surf uninterrupted and unbeknownst to callers. Answer: ICM automatically disconnects the user from the Internet and puts the caller directly through to the called number. Users can answer calls made from anywhere in the world. Transfer: Users can transfer calls to any phone number in the United States or Canada. Calls can even be transferred to a cell phone, allowing users to continue their Internet session and take the call. Open Door: Users living in buildings with telephone-based entry systems can "buzz" visitors in without disconnecting from the Internet. "I've been using Internet Call Manager for over a year and am very pleased with its dependability and performance," said Charles Burwick of Missouri. "ICM allows me to operate from home with only one phone line and not be concerned about missing important calls. I'm excited about the new features that will give me the ability to answer a phone call immediately or transfer a call to my cell phone. InfoInterActive continues to demonstrate it is a very creative high tech company dedicated to meeting the needs of consumers like myself." In addition to its rich call management functions, ICM 2000 provides a number of other features including: AutoActions: Handy automatic actions that can be set up for frequent callers so their calls are handled immediately and in the same way every time. This feature can also be used to apply the same action to all incoming calls. Caller nicknames: User-assigned nicknames for frequent callers so that users can quickly and easily identify callers. Greetings: ICM comes with two pre-recorded system greetings-"I'll call you back" and "You call me back." Customers can re-record these greetings in their own voice. They can also record and label four additional greetings to play to callers. Web-based voice mail: Callers can leave a brief message that customers can access from their personal Web voice mailboxes using any Internet connection. Message waiting button: Notifies users of the number of new voice mail messages they have. Users can click on the button to display their Web voice mailbox. Call log: Displays the date, time and caller's name, phone number, city and state/province for the last 200 calls handled by ICM. It also shows the call management action taken for each call. Easy to install and easy to use, ICM appeals to many types of Internet subscribers, from casual home users of all ages to busy small office or home office professionals. Its increased call management features and flexibility make it the perfect service for homes or offices with multiple users. Available immediately to new customers throughout the United States and Canada, ICM 2000 offers a free, no-obligation eight-call trial. Consumers who want to learn more or sign up for the free trial should visit http://www.topline-creditcards.com/call-wave.html. Internet Call Manager is the complete solution for managing calls while on-line. Starting at $4.95/month, it is a cost-effective alternative to installing a second phone line or high-speed Internet connection. ICM 2000 does not require Caller ID or Call Waiting from a telephone company. It works with any Web browser and with any Internet service provider including AOL. About InfoInterActive Inc. InfoInterActive develops and deploys network-based enhanced services combining telephone, Internet and wireless technologies. Its Internet call management services are helping Internet users surf with comfort and security knowing that they're always accessible. The company markets its services through distribution and service provider partners, which include telecommunications companies, Internet service providers and original equipment manufacturers worldwide. It also markets its services directly to end-users. The company holds patents in the United States, Canada, Australia and Singapore for its Internet Call Manager technology, and has patents pending in 24 other countries. See http://www.infointeractive.com/ for further details. This report may contain certain forward-looking statements that relate to future events or future business and financial performance. Such statements can only be predictions and the actual events or results may differ from those discussed. The company cautions that these statements are subject to important factors that could cause actual results to differ materially from those expressed or implied in such forward-looking statements and are more fully discussed in periodic reports filed with Securities and Exchange Commission.